- Excellent communication skills, customer oriented attitude, able to deals with stressful situations - Basic PC knowledge, Windows OS (all versions), mobile operating systems experience (i OS, Android). You’ll provide “it was so good they couldn’t stop talking about it” customer service via email, chat, social networks and helpdesk (like Intercom or Zendesk). Feel free to send along your VK or FB profiles, references and anything you think would help introduce yourself: your blog (if any), 3 books we should read etc.
*Takes pride in strong execution skills (e.g., closing out tickets, finding efficient ways to get a task completed, highly productive) and is detail oriented *A multi-tasking wizard -- able to wear multiple hats and juggle multiple moving pieces, while prioritizing effectively in a fast paced environment *"Find-me" phrase part 1: Detail"* *Tech-savvy, able to master new systems and tools and basic MS Excel and Google Sheets short cuts and analysis *A problem solver who looks at a challenge as an opportunity and is comfortable making tough calls in the face of ambiguity *Embraces change and is invigorated by a fast paced start up environment with changing tools and processes - even better if you can suggest opportunities for change and improvement to us!
Come join us in disrupting the billion dollar per year home services industry!
ezhome was cofounded in 2015 by two very successful serial entrepreneurs. We have an ever-growing customer list and plan to triple our size by the end of the year!
This is a high commitment role, with tons of growth potential to go with the commitment!
The perks: *A competitive hourly rate, dependent on country of residence (starting at .56/hr for Canadian applicants) *Generous stock options - we invest in our people and want you to feel invested in us!